top of page
Search

How ProSight Connects Operational Technology and Information Technology Effectively

  • Writer: tass peters
    tass peters
  • Feb 3
  • 3 min read

Bridging the gap between Operational Technology (OT) and Information Technology (IT) remains a critical challenge for many organisations. OT systems control physical processes and machinery, while IT manages data and digital infrastructure. These two domains often operate in silos, creating inefficiencies and security risks. ProSight offers a practical solution that connects OT and IT, enabling organizations to improve visibility, security, and operational efficiency.


Eye-level view of industrial control panel with digital interface
ProSight integrating OT and IT systems

Understanding the Divide Between OT and IT


OT includes hardware and software that monitor and control physical devices such as sensors, valves, and machinery in industries like manufacturing, energy, and transportation. IT focuses on managing data, networks, servers, and applications that support business operations.


The divide exists because OT systems prioritize reliability and real-time control, often using legacy protocols and isolated networks. IT systems emphasize data processing, security, and connectivity. This separation leads to challenges such as:


  • Limited visibility into OT environments for IT teams

  • Difficulty in applying cybersecurity measures across both domains

  • Inefficient data sharing and decision-making

  • Increased risk of downtime or safety incidents


Organizations need a way to connect these two worlds without compromising the unique requirements of each.


How ProSight Bridges OT and IT


ProSight acts as a bridge by providing a unified platform that integrates OT and IT data and systems. It enables seamless communication, monitoring, and management across both domains. Key features include:


  • Real-time data collection from OT devices using secure protocols

  • Centralized dashboard for IT and OT teams to view operational status and alerts

  • Advanced analytics to detect anomalies and optimize performance

  • Security controls tailored for OT environments, integrated with IT cybersecurity policies

  • Scalable architecture that supports legacy and modern systems


By connecting OT and IT, ProSight helps organizations gain a comprehensive view of their operations and respond faster to issues.


Practical Benefits of Connecting OT and IT with ProSight


Improved Operational Visibility


ProSight collects data from sensors, controllers, and machines, then presents it alongside IT system data. This unified view helps teams spot inefficiencies, predict failures, and plan maintenance more effectively.


For example, a manufacturing plant using ProSight detected early signs of equipment wear through sensor data combined with production schedules. This allowed maintenance before a costly breakdown.


Enhanced Security


Cybersecurity is a major concern when connecting OT and IT. ProSight applies security measures designed for OT, such as network segmentation and anomaly detection, while integrating with IT security tools. This reduces the risk of cyberattacks that could disrupt physical processes.


A utility company using ProSight identified unusual network traffic targeting its control systems and blocked the threat before it caused damage.


Streamlined Compliance and Reporting


Many industries face strict regulations on safety and data handling. ProSight automates data collection and reporting, making it easier to demonstrate compliance and audit readiness.


Faster Incident Response


With real-time alerts and centralized monitoring, ProSight enables teams to respond quickly to operational issues or security threats. This reduces downtime and limits potential damage.


Scalability and Flexibility


ProSight supports a wide range of devices and protocols, allowing organizations to connect legacy OT systems with modern IT infrastructure. This flexibility helps future-proof operations as technology evolves.


High angle view of control room with multiple screens showing integrated OT and IT data
Control room displaying integrated OT and IT data via ProSight

Real-World Example: Manufacturing Industry


A large automotive manufacturer faced challenges managing its production lines and IT systems separately. Downtime caused by equipment failures and security incidents led to significant losses.


After implementing ProSight, the company gained:


  • Unified monitoring of machines and IT networks

  • Early detection of equipment faults through sensor data analysis

  • Improved cybersecurity with coordinated OT and IT defenses

  • Automated compliance reporting for industry standards


This integration reduced downtime by 30% and improved overall production efficiency.


Steps to Implement ProSight Successfully


  1. Assess current OT and IT environments to identify integration points and security gaps.

  2. Define clear goals for what the organization wants to achieve by connecting OT and IT.

  3. Deploy ProSight in phases, starting with critical systems to minimize disruption.

  4. Train both OT and IT teams on using the platform and collaborating effectively.

  5. Continuously monitor and update the system to adapt to new threats and operational needs.



Comments

bottom of page